Creating a new business is an exciting and passionate process that, from the beginning, should not miss two factors: innovation and agility.
Innovation is difficult in our environment. Good ideas are scarce and there are often significant barriers to both innovation and new projects.
A new company is willing to grow and endure over time. Therefore, no talk just a way of self-employment or an entity to speculate.
The 12 themes that are presented, as a whole, may be useful not only for the adventure of creating a new company, but also to define a new business model or to redirect or strengthen an existing company.
The aim with these presentations is to transfer knowledge and internationally recognized practices to help the entrepreneur and its management team. The modules are all with a focus outward and customer orientation.
1. At the beginning: The idea. Something to link: External needs with our abilities. Discover the client.
Relate an ability, capacity, expertise, knowledge etc. to an outdoor necessity.
The beginning of a business idea.
What do we do? What needs have detected? Who are the potential customers?
Market segments. Segmentation. A global look: where there is something similar?
Build a model.
Principles of ideas generation.
Analysis and filtering ideas. Generate a project.
2. Voice of Client. ‘It matters little what you invent, what matters is what your customers expect’.
Identifying our profitable market segment. To highlight subsets of market with common needs and expectations; by geography, applications, perceived benefits etc.
Who is the customer? Asking and listening to the customer. Sampling systems and surveys.
How to understand voice of customer? Root analysis, explicit and implicit needs and expectations.
Methods of extracting information. Methodology of interpretation.
The test value / customers.
The Kano model.
Design: Differentiation questionnaires and Quality for design. (QFD) .
3. Defining our vision and strategy.
Describe the future: where we are going. A clear picture painted in words. Based on values and realities .
Current and future to create reality: Analyze the “gap” .
The strategy: how to get to fulfil the vision.
Communicate the vision , define the strategy, objectives and milestones .
The strategic axes. Strategy in one page.
Share and contrast strategy.
How do we measure?
Risks. Alternative pathways. Competition.
4. The creation of value. Customer Value Proposition
Define the value for our client. How are we going to meet?
What will be our value proposition to the customer? Types of value propositions.
Methodology for creating the value proposition.
Life cycles of products or services.
Analysis of portfolios. Mature markets and segments.
Analysis of margins and profitability.
Our positioning vs.. the value proposition .
Consistency and follow-up. Forecasting horizons.
5. Forecasts: The best tool to compete. Sales forecasts, projections and resource needs.
The best estimates are a competitive advantage.
Companies working to make their increasingly reliable forecasts better meet the needs of your customers and gain greater margin.
In an environment of change forecasts are more important.
Forecasts are always wrong. How do we reduce the margin of error : Historical and filters. Statistics and trends. Simulations.
Agree inputs. Check accuracy. Records and biases.
Define responsibilities. Agree Inputs. Place premises.
Supply chain. Exceptional demand .
Consensus forecast .
Defining Performance Indicators and Improvement. Monitoring and action.
6. Capital, resources and organization. Tangible and intangible. Formal beginning.
The formal beginning. Resources that we need. Assets: Tangible and intangible.
The vocation of survival and growth.
Requirements: People skills, experience, motivation. Resources. Initial Capital. Organization, values , leadership.
The parties involved, “stakeholders”.
The cost of resources and capital.
Financial projections. The development of intangibles: human capital, structural capital and relational capital.
The balance sheet and the hidden balance .
Estimation of resources and funding.
7. Basic concepts in finances. Balance sheet, income statement and cash flow. Profitability. Funding. Costs.
The financial balance or “balance sheet” : A still image to a date.
Concepts: assets and liabilities, current , current or fixed assets. Inventories. Reserves. Liquidity and indexes.
Operating account or results. Concepts: Direct and indirect costs. Margins. Amortization . Finance costs , provisions .
EBIT and EBITDA. Gross and net profit.
Cash flow or cash . Concepts . Projections of cash .
Financial measures , ratios. ROCE.
8. ” Lean startup” . Find a business model instead of running a business model .
Lean startup + = speed.
Speed is the elimination of non-value tasks iteration i .
It is the simultaneous activity of linked processes.
Development cycles and learning cycles .
Build, measure and learn. Iterate cycles . Persevere or pivot .
Create a business model from the true minimum ( MVP ) .
The “Canvas” Model as a facilitator of startup.
Design business model.
9. Agile Innovation. Innovation and agility from the beginning.
Innovation as a process. The process of “future” vs. the operating process .
Agile processes and innovation. Integration. Kaizen and innovation. Barriers to innovation and agility .
Create habits and innovative culture.
The process of innovation and support.
Exploration and generating ideas and opportunities. Concepts and prototypes. Selection and validation. Business filters.
Reviews by phases. Ability to perform and generate profits. Ability to review and learn. Structured decision making .
Appropriate tools and techniques.
Surveillance technology and technology management .
Portfolio Management. Cycles of products and platforms.
10. Design. What are the expectations of our clients? Extract customer expectations for quality design.
The design and ease of design . Design according to expectations.
Affinity diagrams. The explicit, expected and tacit. What is exciting or decisive?
Design methodologies. Design skills: QFD (Quality Function Deployment) in the 70 ‘s. DFE Design for Excellence, for Assembly, for Manufacturing ( DFM ) CPK ‘s testability, for Service ( Serviceability ). Green design. User orientated design. Concurrent design.
How to involve the client. Alliances and partnership projects.
Assessment and measures.
11. The basic processes. The integrated and harmonic management.
What is a process? Organization processes. Vision and values.
Strategy applied to everyday life. What is the holistic management process ?
How to integrate basic processes: Market and customers. Operations and supply chain. Innovation. Supporting processes.
How to reduce stress? Integrated and harmonic processes. The plan continued .
Skyline and Skyline plan decisions.
Incorporate change and relevant information in decision -making.
Integrate the intangibles. Education and training.
The integrated management: an ongoing process with monthly review cycles.
12. Forms of organisation. From the functional to a learning organisation.
The organisation of the company. Transmission of values and creating habits. Best practices.
Functional organization and division of labour. Organization by processes.
Matrix organizations. Organization by projects.
Concept of “Lean”. Simplifying processes. The “startup” and the lean startup.
Working in teams. High performance teams .
Organizational maturity. The learning organization
Change and cultural change.
Presentations may cover different designs. Each theme can be extended to a full 2 days, 16 hour course.